Frequently Asked Questions
Sizing, shipping, returns and care — answered.
Domestic orders ship within 2–3 business days and arrive in 4–6 days. Free shipping on orders above ₹999.
All sales are final — we do not accept returns or exchanges. We refund only items that arrive defective, damaged or missing, and only when you provide a valid unboxing video. See our Returns & Refund Policy.
Every piece is crafted in premium brass with 22k gold plating, oxidized silver, or 92.5 sterling silver — all hallmarked and skin-safe.
Store in a dry pouch, avoid perfume and water contact, and polish gently with a soft cloth. Each order includes a care card.
All major credit and debit cards, UPI, net banking and wallets through Razorpay. Checkout is 256-bit encrypted.
Yes — every piece is covered by a 6-month craftsmanship warranty against manufacturing defects.